Greenwood Publishing Group : Managing Diversity Flashpoints in Higher Education

Description

Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts that arise out of issues of identity difference, both for individuals and for campus work teams who provide direct service to students.

Endorsement From Darlyne Bailey, Ph.D. Dean & Assistant to the President Campbell Leadership Chair in Education and Human Development College of Education and Human Development, University of Minnesota

Within 200 pages Garcia and Hoelscher introduce us to the realities--content and process--of "diversity flashpoints." Through a language that is both clear and accessible, we gain a thorough appreciation of the complexities inherent to these interpersonal clashes of past experiences and current perspectives. Spanning over a century of related literature in the art and skill of teaching and learning and leadership and communication in individuals, groups, organizations, and communities, Managing Diversity Flashpoints in Higher Education deftly interweaves erudite concepts with everyday vignettes. In short, this book is a must read for all who care about recognizing and transcending culturally-rooted microagressions to enable establishing and sustaining, mutually affirming relations with others.

Endorsement From Martin M. Chemers, Ph.D. Chair and Professor of Psychology University of California, Santa Cruz, formerly Acting Chancellor University of California, Santa Cruz

Garcia and Hoelscher have given us, not only an erudite and insightful analysis for understanding diversity-driven communication difficulties, but also provided us a utilitarian tool for addressing these difficulties. The book is a well-researched and well written work that takes an "action based" approach to handling difficult situations. Wisely, the authors have couched their advice in the tradition of "professional development", rather than character improvement. Going from problem to theory to action, Garcia and Hoelscher provide insightful ways of thinking about diversity-related strain and turn those into methods to improve "diversity self-efficacy". This book should be on the shelf of every administrator and manager in institutions of higher education as a resource and training tool.

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ISBN	Title	Price
0-275-98980-1 978-0-275-98980-4	Managing Diversity Flashpoints in Higher Education	$49.95
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