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Building the Invisible Quality(tm) Corporation
The Executive Guide to Transcending TQM
 By Kevin R. Maromonte

1-56720-008-7/978-1-56720-008-9

Description
Kevin Maromonte, a specialist in corporate performance improvement, maintains that the next logical necessary step in the evolution of quality management is no less than the abolition of all company quality departments, including the Quality Assurance and Total Quality Management (TQM) departments, and their specialized functions. Instead, he argues persuasively that the responsibility for quality improvement should be dispersed throughout the organization, resulting in what he calls the "Invisible Quality" corporation. Only in this way can responsibility for the continuing creation and maintenance of quality in the production of goods and services be shared by management and employees. Why this is so and how it can be accomplished with little or no disruption to the organization is discussed reasonably and in compelling detail. More than just a "guide," Maromonte's book offers a provocative new way to think about the organization and to help it achieve its highest potential. Essential reading for people at all corporate levels, and a challenging presentation for their colleagues in the academic business community.

Endorsement From Carol Ann Tomlinson The University of Virginia
With epic knowledge and the clear, inviting language of a storyteller, Tracey Tokuhama-Espinosa shows the way for parents and teachers to invite young people to extend their reach as human beings through learning multiple languages. This book makes acquisition of multiple languages a part, rather than apart from natural human development. It reminds us that learning a second language-and even a third-is a way to become a better thinker, a more confident learner, a more flexible communicator, a more adept problem solver-to become more fully human.
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ISBN Title Price Qty Total
1-56720-008-7 978-1-56720-008-9 Building the Invisible Quality(tm) Corporation $119.95    
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