Anger in the Workplace
Understanding the Causes of Aggression and Violence
By Seth Allcorn
Foreword by Michael Diamond
0-89930-897-X/978-0-89930-897-5
Description
Allcorn explores how anger arises from anxiety over feeling frustrated, humiliated, and threatened at work. If feeling angry at work is acceptable, employees act responsibly. If it is not acceptable, they often act in ways that are destructive to self, others, and the workplace. This book is intended for executives, trainers, consultants, and students of organizational dynamics who want to learn more about managing the development of anger and its expression in the workplace.
Reviews:
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this very readable and enlightening book explores everyday instances of anger and aggression in the workplace....The book is well constructed and well written. It is easy to read and explores material which is relevant to us all in a very accessible way. A super book....[w]hich has a great deal to offer.
—The Occupational Psychologist
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...a useful resource. Personnel specialists, managers, and supervisors might improve productivity by developing hiring and training tools, and employees could use this information to help avoid anger and manage it if it arises.
— Monthly Labor Review
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...a welcome addition to the literature on violence in the workplace.
—Employee Assistance Quarterly
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0-89930-897-X
978-0-89930-897-5
Anger in the Workplace
£59.95
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