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Getting It Right the First Time How Innovative Companies Anticipate Demand
John Katsaros and Peter Christy
ISBN: 0-313-35154-6
ISBN-13: 978-0-313-35154-9
176 pages
Praeger Publishers
Publication: 3/30/2008
List Price: $19.95 (UK Sterling Price: £13.95)
Availability: In Stock
Media Type: Paperback
Also Available: Hardcover
Trim Size: 6 1/8 x 9 1/4
Subjects: Reviews:
  • Getting It Right the First Time will interest anyone trying to bring a highly innovative product to market but will be of greatest interest to those in marketing. Although the examples in the book focus on the high-technology industry, the techniques will be useful in any highly innovative situation....[p]oints the way to getting a solid grasp on ill-defined and emerging markets.
    —The Journal of Product Innovation Management
    2006
  • Business changes and influences are happening faster and faster, requiring the successful company to be more responsive and anticipatory than ever. For a guide which teaches managers and owners how to predict demand and handle it correctly, Getting It Right The First Time: How Innovative Companies Anticipate Demand is essential. Examples of real-life lucrative successes and missed opportunities alike offer lessons for all, and John Katsaros and Peter Christy have gathered a representative sampling of these case histories to work into a general company plan for marketing and advancement. Recommended for any entrepreneur interested in innovation.
    —Internet Bookwatch
    August 2005
  • [G]etting It Right the First Time is useful for people who market high-tech or other truly innovative products. The authors give convincing reasons why it pays to include us in the development. They also show that we do have a market research approach that is likely to be worth more than it costs. Companies don't have to suffer so many expensive new product failures. We don't have to sit on the sidelines.
    —Marketing Management
    July/August 2005
  • For entrepreneurs, marketers, product developers, and business strategists.
    —Reference & Research Book News
    May 2005
  • Silicon Valley-based dot-com consultants Katsaros and Christy describe how innovative companies anticipate demand, noting that many start-up companies are too engineer turned entrepreneur and overlook the importance of market research coupled with strategic planning. Arguing that market research in parallel with strategic planning is necessary for business success, they make a strong case for conducting comprehensive, quality research up front and integrating it into a company's strategic planning....[t]he book contains numerous examples of successful and missed opportunities from an array of companies, as well as a short recommended reading list. This volume will be useful for entrepreneurs and business leaders. Additionally, advanced business students and academicians will find its message interesting and informative. Recommended. Upper-division undergraduate through professional collections.
    —Choice
    10/1/2005
  • New Markets, New Media Web Addendum [T]o be considered for public and academic library collections. To give your collection more depth....[r]ecommended.
    —LibraryJournal.com
    10/1/2005
Description: There is no doubt that the pace of business has accelerated—products go from concept to release faster than ever, business partnerships and alliances are established (and dissolved) more quickly, competitors react more swiftly to any tilt in the playing field. In Getting It Right the First Time, John Katsaros and Peter Christy argue that the most successful businesses will be those that learn to anticipate demand—especially during the crucial 18-to-36-month innovation window. Showcasing dozens of colorful examples of lucrative successes and missed opportunities (from high-tech to financial services to medical devices), the authors present a detailed plan for how you and your company can learn to: identify your top customers, successfully position your company and its products to those customers, and catch emerging trends before your competitors do. Eschewing traditional market research techniques—such as focus groups, polls, and surveys—Katsaros and Christy demonstrate how expert interviews with potential early adopters can help identify your killer app—the function that customers most value—and avoid costly trial-and-error. In a viciously competitive world where your company may have only one chance to score big, Getting It Right the First Time provides essential guidance for entrepreneurs, marketers, product developers, and business strategists, and offers new insight into the dynamics of innovation.

Table of Contents:
  • Preface
    Acknowledgments
    Face Off: Skating to Where the Puck Will Be
    Anticipating Change: The Case for Savvy Planning
    Looking at the Future
    Knowing Where and How to Move
    Big Plays
    Finding the Future
    Positioning for Change
    Segmentation: Finding Your Killer Application
    Finding the Next Big Thing
    Index
    About the Authors
About the Author: John Katsaros is a principal at the Silicon Valley-based Internet Research Group (IRG), a leading marketing research and consulting company. He is the author of Selling High Tech and a contributing author to Tricks of the Internet Gurus.

Peter Christy is a principal at the Silicon Valley-based Internet Research Group (IRG), a leading marketing research and consulting company. He previously served as president of MicroDesign Resources and in management positions at leading computer companies, including Apple, Digital Equipment, IBM, and Sun Microsystems.
LCC Class: 658
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