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Competitive Intelligence and Global Business
David L. Blenkhorn, ed., Craig S. Fleisher, ed.
ISBN: 0-275-98140-1
ISBN-13: 978-0-275-98140-2
312 pages
Praeger Publishers
Publication: 1/30/2005
List Price: $62.95 (UK Sterling Price: £43.95)
Availability: Print on demand
Media Type: Hardcover
Trim Size: 6 1/8 x 9 1/4
Subjects:
Description: Competitive intelligence (CI) is the practice of gathering and analyzing information about competitors in order to gain an edge in the marketplace or by shoring up one's own company's defenses prior to an anticipated assault. The stakes are even higher in a global environment, where the potential risks and rewards are amplified. This volume explores emerging trends that affect and influence CI today, such as the impact of digital commerce, the effects of interest groups, and new laws governing the practice of CI across borders. This book illustrates how CI is conducted around the world and highlights the ways in which practicing CI globally is fundamentally different from doing so in a static, one-country context. The authors offer fresh insights and recommendations for CI specialists, strategic planners and executives, marketers and product developers, and anyone studying competition and strategy.

Competitive intelligence (CI) is the practice of gathering and analyzing information about competitors in order to gain an edge in the marketplace (for example, by anticipating their next moves and beating them to the punch) or by shoring up one's own company's defenses prior to an anticipated assault. The stakes are even higher in a global environment, where the potential risks and rewards are amplified. This volume explores emerging trends that affect and influence CI today, such as the impact of digital commerce (which enhances the speed with which products and services can be delivered around the world, as well as the speed with which competitors can surprise you), the effects of interest groups (such as those advocating environmental protections, which can tilt the playing fields), and new laws governing the practice of CI across borders.

In this book, contributions from researchers, scholars, and practitioners specializing in competitive intelligence reveal the most current practices in the field. In-depth analysis of emerging approaches to CI in North America, South America, Europe, and Asia, and in industries across the spectrum from pharmaceuticals to automotive supply chains, highlight the ways in which practicing CI globally is fundamentally different from doing so in a static, one-country context. The authors offer fresh insights and recommendations for CI specialists, strategic planners and executives, marketers and product developers, and anyone studying competition and strategy.
Table of Contents:
  • Preface
    Acknowledgments
    The Global Competitive Intelligence I Process
    The State of Our Understanding of Research and Practice in Competitive Intelligence and Global Business by David L. Blenkhorn and Craig S. Fleisher
    Key Intelligence Topics (KITs) in Competitive Intelligence and Global Business by Meera Mody
    In Search of Best Practices in Global Competitive Intelligence by Kirsten Rowatt
    Moving from a Domestic to a Global Competitive Intelligence Perspective: Learning from World Class Benchmark Firms by Jeff MacDonald and David L. Blenkhorn
    Process Differences in Performing Global vs. Domestic Competitive Intelligence Data Collection by Tracy Annett
    The Global Competitive Intelligence Environment
    Key Laws Governing the Practice of Competitive Intelligence in Global Business by Michelle Sandilands
    Global Competitive Intelligence in Top-Performing Companies by Rahim Kassam
    Competitive Intelligence in Asia: The View through Different Lenses by Babette Bensoussan
    The Internet Will Continue to Revolutionized International Competitive Intelligence Practices by Kelly Mah
    The Legal Playground: Conducting Competitive Intelligence on a Global Basis by Michelle Stever
    Global Competitive Intelligence Management
    A StratCom Model for the Practice of International Competitive Intelligence by Attila Lendvai
    The Location and Organization of the Competitive Intelligence Function in a Multinational Corporation by Michelle Murray
    Best Applications of Global Competitive Intelligence: Macro-Level Scanning and Cultural Analysis by Scott Lapstra and Victor Knip
    Knowledge, Skills, and Abilities of Domestic and International Competitive Intelligence Practitioners by Betty Toczydlowski
    Country, Industry, and Process-Specific Studies in Global Competitive Intelligence
    The Application of the Global Competitive Intelligence Model to Sweden by Sandy Kokkinis
    A Comparison of Competitive Intelligence Practices in the United States and Mexico by Ross Kerr
    Competitive Intelligence in Brazil by Jeff Libis
    The Role of Competitive Intelligence in the Global Automotive Supply Chain by Keith Fishwick
    Management of Global Competitive Intelligence: The Way Ahead by Craig S. Fleisher and David L. Blenkhorn
About the Author: DAVID L. BLENKHORN is Professor of Marketing at the School of Business and Economics, Wilfrid Laurier University. There he teaches, researches, and consults in the areas of competitive intelligence, business-to-business marketing, customer relationship management, and supply chain management. With Craig S. Fleisher, he is co-editor of Controversies in Competitive Intelligence and Managing Frontiers in Competitive Intelligence.

CRAIG S. FLEISHER is the Odette Research Chair and Professor of Business (Strategy and Entrepreneurship) at Odette School of Business, University of Windsor. Elected as Canada's first Fellow of the Society of Competitive Intelligence Professionals, he serves as Executive Co-Editor of the Journal of Competitive Intelligence and Management. With David L. Blenkorn, he is co-editor of Controversies in Competitive Intelligence and Managing Frontiers in Competitive Intelligence.
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