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The Art of Managing Everyday Conflict Understanding Emotions and Power Struggles
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Book Code: C8184
ISBN: 0-275-98184-3
ISBN-13: 978-0-275-98184-6
256 pages, figures
Praeger Publishers
Publication: 4/30/2004
List Price: $43.95 (UK Sterling Price: £24.95)
Availability: In Stock
Media Type: Hardcover
Trim Size: 6 1/8 x 9 1/4
Subjects: Reviews:
  • This is a helpful little book for people who deal with conflict in their professional, social, or personal lives or within themselves--that is, everyone. Written by a practicing therapist and a freelance writer in a clear, no-nonsense style that is free of jargon and strong on useful metaphors, the book examines the relationship between power and emotion in a wide variety of interpersonal relationships....Recommended. Lower- and upper-division undergraduates and above; general readers.
    —Choice
    November 2004
  • The author gives you some clear revelations concerning conflicts that you will encounter in life; the emotions you will deal with and the why's of feeling as you feel....I enjoyed this work and plan on doing a little more study with this book and some self-examining. I think this book would profit all that take the time to read it and put into practice what is being told to them. An interesting spin, not boring, but very insightful.
    —MBR Bookwatch
    August 2005
Description: We all have power struggles affecting each of us in every stage of our life, nearly every day. We all get wrapped up in conflicts, but often have no idea how to resolve them. This book dicusses the "hows" and "whys" of conflict and provides easy-to-use solutions for most situations. The focus is on the role of emotion. Conflict results from the way in which we view our own power, and our views on power are largely influenced by our emotions. So we must begin by looking closely at our emotions. Fisher and Sharp guide us to pinpoint those and see how emotions move us into playing one of the classic roles in conflict - Victim, Persecutor, Instigator or Rescuer. And we learn how emotions can play productive purposes; how they can be used to minimize and remove serious conflict in our lives. The text includes vignettes, anecdotes, personal inventories, illustrations and concrete exercises. While general readers will find this text of interest, it will also provide valuable information for students of psychology, sociology, business management, human resources and family studies.
Table of Contents:
  • Acknowledgements
  • Dedication
  • Preface
  • Introduction
  • Hierarchal Power Systems and How They Cause Conflict
  • Equity Power Systems and How They Remove Conflict
  • The Problem with 'All or Nothing' Situations
  • The Players
  • The Role of Emotion
  • Communicating Emotion
  • Emotions Viewed as Strong or Powerful
  • Emotions Viewed as Weak or Less Powerful
  • Conflict and Power Struggles Within
  • Power and the Family
  • Power and Intimate Relationships
  • Power in the Workplace
  • Understanding Power Struggles and Conflict
  • So, What Do I Do Now? (Conflict Resolution Strategies)
  • Putting It All Together
LC Card Number: 2003066140
LCC Class: HM1121
Dewey Class: 303
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