Continuous Quality Improvement in Higher Education

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John Robert Dew, Molly McGowan Nearing

Book Code: C8389

ISBN: 0-275-98389-7

ISBN-13: 978-0-275-98389-5

DOI:

208 pages, figures; tables

Praeger Publishers

Publication: 8/30/2004

List Price: $43.95 (UK Sterling Price: £24.95)

Availability:

Media Type: Hardcover

Trim Size: 6 1/8 x 9 1/4

Subjects:

Series Title: ACE/Praeger Series on Higher Education

Reviews:

This book provides a framework for understanding and applying Continuous Improvement (CI) thoery to higher education.
—Higher Education Abstracts 2006

Endorsement From Donna E. Shalala,
President
University of Miami: A first class handbook for higher education leaders who want to commit to continuous improvement.
Endorsement From Frank K. Toda,
President and CEO
Columbia Gorge Community College: In today's global economy fueled by an ever increasing reliance on changing technology, it is imperative that the Education Administrator have a roadmap for success...this book does exactly that...Highly recommended reading for anyone looking for a clear roadmap for performance excellence over time. As the book states, "Continuous improvement methods add value to higher education institutions through the formation of a systematic approach to managing the institution." There really isn't a better way to say that this book needs to be on every administrators book shelf!
Endorsement From Don Betz,
Provost and Vice President for Academic Affairs
University of Central Oklahoma: John Dew and Molly Nearing's collaborative work...will encourage higher education innovators already striving for excellence to continue with fresh appreciation for the systems that they are reviewing and creating, and will offer the newcomer an effective and useful tool for a sound and solid beginning.

Description: Continuous improvement is so important for leaders in higher education today because they find it now being embedded in the re-accreditation process for many accrediting associations. This book will give background by providing historical perspective on pioneering institutions in Continuous Improvement. Additionally, it offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planning from a CI perspective and include concepts to improve academic programs. They also fulfill their goal of bringing structure to the chaotic issue of measurement and feedback in the higher education setting. Continuous improvement is so important for leaders in higher education today because they find it now being embedded in the re-accreditation process for many accrediting associations. This book will give background by providing historical perspective on pioneering institutions in Continuous Improvement. Additionally, it offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planning from a CI perspective and include concepts to improve academic programs. They also fulfill their goal of bringing structure to the chaotic issue of measurement and feedback in the higher education setting.

Table of Contents:

Introduction
The Development of Continuous Improvement in Higher Education
Embarking on Continuous Improvement in the Academic Community
Educating the Campus about Continuous Improvement
Conducting Self Assessments
Strategic Planning: Engaging Faculty and Staff
Benchmarking in the Academic Environment
Leadership, Consensus, and Teamwork in the Higher Education Community
Facilitating Campus Teams
Measurement and Feedback
Engaging Faculty and Students in Improving the Teaching and Learning Process
Appendix: 360 Feedback Process for Academic Administrators
Bibliography

LC Card Number: 2004041571

LCC Class: LB2341

Dewey Class: 378


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