Hypertext and the Technology of Conversation

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Hypertext and the Technology of Conversation Orderly Situational Choice

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By Susan H. Gray

ISBN: 0-313-28962-X

ISBN-13: 978-0-313-28962-0

DOI:

280 pages, figures

Greenwood Press

Publication: 8/30/1993

List Price: $126.95 (UK Sterling Price: £70.00)

Availability:

Media Type: Hardcover

Trim Size: 6 1/8 x 9 1/4

Subjects:

Series Title: New Directions in Information Management

Series Number: 31

Reviews:

...the work is intriguing, interesting, and well-worth studying to better understand hypertext as a phenomenon and fruitful methods for investigating it.
—
Journal of the American Society for Information Science

Description: This book explores the usefulness of looking at very small aspects of human behavior in order to understand computer-human interaction difficulties with hypertext. The focus is on both mechanical actions and talk as social action. While this approach has been used fruitfully to study human-human interaction, Gray has constructed a unique study of human interaction with machines.

Table of Contents:

Introduction
Computer-Human Interaction, Social Construction, and Conversation Analysis
Procedures
Literalness and Categorization Troubles
Linearity and Navigation Troubles
Indexicality and the Social Construction of Accounts
Patterns of Microanalysis
Down Profoundly Troubled Paths: Troubles and Actors' Resources for Repair
Attributions and Structural Metaphors
Concluding Remarks
Appendixes: Log Excerpt Locations: Drawing Locations: Additional Log Excerpts
References
Index

LC Card Number: 93-9317

LCC Class: QA76

Dewey Class: 025.04


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