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Hypertext and the Technology of Conversation Orderly Situational Choice
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By Susan H. Gray
ISBN: 0-313-28962-X
ISBN-13: 978-0-313-28962-0
280 pages, figures
Greenwood Press
Publication: 8/30/1993
List Price: $126.95 (UK Sterling Price: £70.00)
Availability:
Media Type: Hardcover
Trim Size: 6 1/8 x 9 1/4
Subjects:
Series Title: New Directions in Information Management
Series Number: 31
Reviews:
  • ...the work is intriguing, interesting, and well-worth studying to better understand hypertext as a phenomenon and fruitful methods for investigating it.

    Journal of the American Society for Information Science
Description: This book explores the usefulness of looking at very small aspects of human behavior in order to understand computer-human interaction difficulties with hypertext. The focus is on both mechanical actions and talk as social action. While this approach has been used fruitfully to study human-human interaction, Gray has constructed a unique study of human interaction with machines.
Table of Contents:
  • Introduction
  • Computer-Human Interaction, Social Construction, and Conversation Analysis
  • Procedures
  • Literalness and Categorization Troubles
  • Linearity and Navigation Troubles
  • Indexicality and the Social Construction of Accounts
  • Patterns of Microanalysis
  • Down Profoundly Troubled Paths: Troubles and Actors' Resources for Repair
  • Attributions and Structural Metaphors
  • Concluding Remarks
  • Appendixes: Log Excerpt Locations: Drawing Locations: Additional Log Excerpts
  • References
  • Index
LC Card Number: 93-9317
LCC Class: QA76
Dewey Class: 025.04
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