Quality and Accountability in Higher Education

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Quality and Accountability in Higher Education Improving Policy, Enhancing Performance

E. Grady Bogue, Kimberely Bingham Hall

Book Code: H883

ISBN: 0-89789-883-4

ISBN-13: 978-0-89789-883-6

DOI:

288 pages, figures, tables

Praeger Publishers

Publication: 2/28/2003

List Price: $79.95 (UK Sterling Price: £44.95)

Availability: Print on demand

Media Type: Hardcover

Trim Size: 6 1/8 x 9 1/4

Subjects:

Awards:

Academic Essentials-Education Academia September 2003

Reviews:

Quality and Accountability is a competent overview of quality assurance practices that scholars and students of higher education will find useful.
—The Journal of Higher Education January/February 2005

Description: This comprehensive volume clarifies the historical, technical, and philosophical details present in the various quality assurance theories and policy systems of the American higher education system. The authors, E. Grady Bogue and Kimberely Bingham Hall, examine the theories of quality, including goal achievement, outcomes, value-added impacts, and reputation. They trace the philosophical heritage and analyze the strengths and weaknesses of quality assurance policy systems such as accreditation, rankings and ratings, outcomes, licensure, program reviews, follow-up studies, and total quality management. They also recommend a set of policy principles for improving their integration and effectiveness. Besides offering the details of policy systems for defining, developing, and demonstrating quality, this work also delves into the moral and ethical issues inherent in quality measures of higher education institutions. Bogue and Hall assert that quality cannot exist without integrity in personnel, policies, and programs. Political and academic officers must work together more closely in order to design appropriate collegiate accountability systems. Administrators, professors, and government leaders would all benefit from this thorough analysis of past and present quality assurance programs and the subsequent recommendations for future policies.

Table of Contents:

Introduction: Defining Academic Quality
Accreditation: The Test of Mission Achievement
College Rankings and Ratings: The Test of Reputation
Follow-Up Studies: The Test of Client Satisfaction
Licensure: The Test of Professional Standards
Academic Program Reviews and Audits: The Test of Peer Review
College Outcomes: The Test of Results
Total Quality Management: The Test of Continuous Improvement
Performance Indicators and Performance Funding: Systems of Accountability
Beyond Systems: Moral Outrage and Other Servants of Quality
Improvement Versus Stewardship: Reconciling Civic and Collegiate Accountability Cultures
Decision and Discovery: Developing a Strategic Vision of Quality

LC Card Number: 2002028760

LCC Class: LB2806

Dewey Class: 378


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