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Planning and Evaluating Library Networked Services and Resources
Book Code: LU9645
ISBN: 1-56308-964-5
ISBN-13: 978-1-56308-964-0
374 pages, charts; figures; tables
Libraries Unlimited
Publication: 12/30/2004
List Price: $52.00 (UK Sterling Price: £29.95)
Availability: In Stock
Media Type: Paperback
Trim Size: 6 1/8 x 9 1/4
Subjects: Reviews:
  • Planning and Evaluating Library Networked Services and Resources does not shy from technical detail, the essays make every effort to describe the steps a librarian must undergo to be sufficiently comptetent in his or her understanding of networked systems. Charts, sample surveys, diagrams, checksheets and more round out the no-nonsense text in this "must-read" guide for expanding libraries in the age of modern technology.
    —MBR Internet Bookwatch
    July 2005
  • This thorough text provides techniques for designing and evaluating services such as collection development and reference supplied and maintained library networks.... Intelligent and specific, the book highlights the need for a library to use its evaluation and assessment tools to demonstrate the value of the service it provides to the community.
    —Booklist/Professional Reading
    June 2005
  • Most libraries purchase services through library networks, and editors John Carlo Bertot and Denise M. Davis help librarians evaulate such purchases in Planning and Evaluating Library Networked Services and Resources.
    —American Libraries
    April 2005
Description: This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.
Table of Contents:
  • List of Figures and Tables
  • Preface
  • Network Service and Resource Evaluation Planning by John Carlo Bertot
  • Selecting Evaluation Approaches for a Networked Environment
  • by John Carlo Bertot and J.T. Snead
  • Methods and Tools for Assessing Network Services and Resources by John Carlo Bertot
  • E-Metrics and Performance Indicators: Availability and Use by John Carlo Bertot
  • Needs Assessment by Denise M. Davis
  • Requests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. Davis
  • Policies to Ensure Use of and Access to Network-Based Services and Resources
  • by Denise M. Davis and John Carlo Bertot
  • Resource Allocation in the Networked Environment by Judith Hiott and Syma Zerkow
  • Getting the Most out of Vendor Supplied Usage Statistics by Wonsik Shim
  • Usage Statistics from the Vendor's Perspective by Oliver Pesch
  • Key Issues, Themes, and Future Directions for Evaluating Networked Services
  • by Charles R. McClure
  • List of Figures and Tables
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