Achieving Successful Organizational Transformation

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By David A. Whitsett and Irving R. Burling

ISBN: 1-56720-026-5

ISBN-13: 978-1-56720-026-3

DOI:

144 pages, tables

Quorum Books

Publication: 3/30/1996

List Price: $98.95 (UK Sterling Price: £57.95)

Availability:

Media Type: Hardcover

Trim Size: 6 1/8 x 9 1/4

Subjects:

Endorsement From
William E. Kingsley

executive vice president, Public Relations

American Council of Life Insurance

: . . . an important subject, and should be must reading for any CEO who is contemplating mergers, joint ventures, or other amalgamations.
Endorsement From
Jack E. Bobo CLU, FLMI, retired CEO

National Association of Life Underwriters: . . . David Whitsett and Irving Burling have done a masterful job of detailing the necessary steps for the successful transformation of two companies. At every step of the process they first considered the human challenges to be met before making a move, and continued to monitor them throughout the process. Achieving Successful Organizational Transformation is must reading for anyone attempting to alter corporate strategy in an effort to better position their company in today's super-competitive environment.

Endorsement From Lynn G. Merritt

president and CEO, LOMA

: . . . Although each merger is different with individual sets of circumstances, nevertheless there is much that can be learned and many problems could be avoided if those involved were to study this detailed description.
Endorsement From
Phillip A. Turberg, managing director

The Firemark Group: This book captures the essence of one of the most unique corporate restructurings ever consummated in the insurance industry and provides insights into why it succeeded and how it could have been improved. . . .

Endorsement From Joe D. Batten, CPAE

chairman, The Batten Group

author of Tough-Minded Leadership
: This stimulating and incisive book cuts to the heart of how to successfully lead and manage a successful organizational transformation. Good stuff!

Description: This book is a case study of the integration of two financial services companies, Century Companies of America and CUNA Mutual Insurance Group. The combining of the two organizations is positioned in the book as a special case of large-scale organizational transformation. The events described took place between 1988 and 1995. While the story contains enough technical detail to make the events understandable, its focus is on the human and psychological aspects of the undertaking. The tumultuous changes that took place in the financial services industry in the early 1980s caused both companies to realize that they needed to undertake substantially different strategies than they had previously utilized. Cowritten by Century Companies' CEO, the book describes how the boards and executives of the two companies reached the conclusion that affiliation with another company was the best strategy, how they selected each other as partners, how they accomplished the integration of the two organizations, the challenges they faced in doing so, and the lessons learned in the process.

Table of Contents:

An Overview
Human Issues in Organizational Change
Company Histories and Pre-Affiliation Cultures
Structural Change in the Industry
Origins of the Affiliation
The Evolution of the Affiliation
Forms of Integration in the Affiliation
Continuing Integration
Lessons Learned
Index

LC Card Number: 95-23708

LCC Class: HD58

Dewey Class: 658


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