Managing Diversity -- The Courage to Lead

Subjects:

• Business » Leadership
• Law » Labor Law
• Multicultural Studies » Black Studies
• Business » Business & Public Policy

Reviews:

• Be prepared to be challenged, to face your personal beliefs about prejudice, oppression, equity and fairness and examine your ideas about what it takes to lead a diverse organization....has significance for those serious about effectively leading diverse schools and districts. Cross offers insight into creating awareness, providing needed education, reaching understanding and taking action.
  —The School Administrator December 2001
• This book is not a gloss-over, but a challenge to confront the harsh "reality of oppression" of people of color, White women, gays, lesbians and bisexuals, and people with disabilities....I found the book interesting, informative, and a valuable addition to a collection of diversity-relared resource.
  —Personel Psychology

• Endorsement From Terry Larson
  Former CEO of CoreState Financial Corp: Elsie Cross tells it like it is.... This is a book filled with a wealth of wisdom. A great read for anyone who is working at managing diversity.
• Endorsement From Rosabeth Moss Kanter
  Harvard Business School
  Author of The Change Masters and Rosabeth Moss Kanter on the Frontiers of Management: A strong, insightful, important book from one of America's leading diversity consultants. Elsie Cross couples unflinching examination of racism and oppression with deep understanding of how people can learn and grow, and organizations can prosper from removing systemic barriers to that growth. Cross is both tough and tender--tough on injustice, compassionate about the human struggle to change.
• Endorsement From David A. Thomas
  Professor of Organizational Behavior and Human Resource Management
  Harvard Business School
  Co-author of Breaking Through: The Making of Minority Executives in Corporate America: Elsie Cross has written the classic on managing diversity. This book provides leaders with a clear sense of what is required to effectively lead a diverse workforce. Unlike most books on the topic, Cross does not shrink from the difficult issues of racism, sexism, and homophobia. She is clear that these oppressive dynamics are the real and pervasive forces that must be understood and eliminated if America's workplaces are to realize their true productive potential. Cross demonstrates with powerful case examples how this can happen in organizations and what is required to succeed. At the heart of her thesis is the message that leadership matters and courage is required. Every leader in America, no matter what sector of the economy or government, must read this book.
• Endorsement From Diane M. Porter
  President/CEO
  NTL Institute for Applied Behavioral Science: By sharing her story, fashioned by the firm belief that democracy is achievable, Elsie Cross has authored a must have work that provides practical help in leading an organization through the elimination of oppressive forces. Her comprehensive work ranges from an outstanding and complete bibliography, a lexicography and case studies set in a personal retrospective. But more importantly, in the compelling way in which she tells her story, she gives hope and a fuller appreciation of the value of and continued need for our collective work in reordering society.

Table of Contents:

• Contents
• Preface
• Introduction
• Leadership for Democracy: The Managing Diversity Intervention
• Behind the Model
• Managing Diversity: The Beginning of a Theory
• From Theory to Practice
• The Theory Evolves
• "Jaraco Corporation": A Case Study in Culture Change
• Putting It All Together: The CoreStates Story
• What We Need to Know to "Manage Diversity"
• Citizens All: Towards the Future
• Appendices
• Bibliography
• Index