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Managing Knowledge with Artificial Intelligence An Introduction with Guidelines for Nonspecialists
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Kevin C. Desouza
ISBN: 1-56720-491-0
ISBN-13: 978-1-56720-491-9
272 pages
Praeger Publishers
Publication: 7/30/2002
List Price: $95.00 (UK Sterling Price: £65.95)
Availability: In Stock
Media Type: Hardcover
Also Available: Ebook
Trim Size: 6 1/8 x 9 1/4
Subjects:
Description: In clear, readable language, consultant and researcher Kevin Desouza accomplishes an unlikely feat: explaining artificial intelligence to nonspecialists, in a way that experts will recognize and accept as correct and immediately applicable. Workers in knowledge management are relatively isolated from each other, businesspeople are still unconvinced that artificial intelligence has much to offer, and engineers creating the latest algorithm or device seldom consider its value for businesspeople—Desouza seeks to change all that.

He maintains that knowledge will be traded like physical goods, and that businesses must leverage knowledge resources within its organizations to survive in a highly competitive marketplace. Introducing us the concepts and significance of knowledge management, he shows that incorporating artificial intelligence computer-based techniques into business settings can provide truly significant gains in productivity. This book is among the first of its kind to provide a comprehensive one-stop guide to the basics of knowledge management, plus a lucid explanation of A.I., and how to use it in almost all types of organizational settings.
Table of Contents:
  • Preface
    Foundations
    Introduction
    Intangible 1: Knowledge
    Intangible 2: Intelligence
    Backbone: Data Warehouses and OLAP
    Non-Learning Intelligent Techniques
    The World of Rules: Expert Systems
    Cocaine of Science: Fuzzy Logic
    Re-Use Past Experiences: Case-Based Reasoning
    Machine Learning Techniques
    Survival of the Fittest: Genetic Algorithms
    Modeling the Human Brain: Artificial Neural Networks
    Small Yet Powerful: Intelligent Agents
    Future
    Two Minds Are Better than One: Hybrid Systems
    Outlook
    Appendix A: Suggested Readings
    Appendix B: AI Vendors
    References
    Index
About the Author: KEVIN C. DESOUZA is Research Associate with the Center for Research in Information Management, University of Illinois, Chicago. He lectures widely on topics in e-commerce, data warehousing, data management, and computer-based training, and has served in various managerial and technical capacities with organizations worldwide.
LCC Class: 6
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