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Installing and Managing Workable Knowledge Management Systems
Albert H. Rubenstein, Eliezer Geisler
ISBN: 1-56720-568-2
ISBN-13: 978-1-56720-568-8
240 pages
Praeger Publishers
Publication: 8/30/2003
List Price: $86.95 (UK Sterling Price: £59.95)
Discount Price: $43.48 Sale Price for U.S. Customers Only. Save 50%. Ends 12/31/2009.
Availability: In Stock
Media Type: Hardcover
Also Available: Ebook
Trim Size: 6 1/8 x 9 1/4
Subjects:
Description: Every organization should have some method of capturing, storing, transforming, retrieving, and using knowledge and lessons learned. This book has been written to help managers throughout the organization to design and develop knowledge management systems that are effective and lasting. Successful knowledge management systems are integrated into the corporate culture and the existing information systems apparatus. They are introduced gradually, so as not to clutter the testing phase with too many details. And simple and appropriate metrics are utilized at each stage of the design and operating process. The book concludes with a concise summary of all the necessary steps to ensure success.
Table of Contents:
  • List of Figures
    Preface
    What We Know about KM Systems
    Why KM Systems Are Needed: Temporal and Partial Dimensions-Learning from Our History
    And Current Experience
    Why Has KM Worked or Not Worked?
    How to Start
    How to Measure Costs and Benefits of a KM System
    What Are Intellectual or Knowledge Nuggets?
    Who Are the Key Players?
    How to Sell KM Systems
    Who Are the Users? What Are Their Needs and Characteristics?
    How to Address Special Cases and Application Areas
    How to Visualize the KM Process
    Conclusions and Further Work
    References
About the Author: ALBERT H. RUBENSTEIN is Founder and President of IASTA, Inc., and Professor Emeritus of Engineering and Management Sciences at Northwestern University.

ELIEZER GEISLER is Professor of Organizational Behavior at the Stuart Graduate School of Business at the Illinois Institute of Technology in Chicago.
LCC Class: 658
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