My Account Wish List
Advanced Search
Print - Close Window
www.greenwood.com/catalog/SQF%2f.aspx
All Greenwood Products
Eastern's Armageddon Labor Conflict and the Destruction of Eastern Airlines
(Click to Enlarge)
Martha Saunders
Book Code: SQF/
ISBN: 0-313-28454-7
ISBN-13: 978-0-313-28454-0
176 pages, figures, tables
Greenwood Press
Publication: 9/30/1992
List Price: $107.95 (UK Sterling Price: £59.95)
Availability: Print on demand
Media Type: Hardcover
Trim Size: 5 1/2 x 8 1/4
Subjects:
Series Title: Contributions in Labor Studies
Series Number: 42
Reviews:
  • This book will be of interest to specialists who bear the burden of providing their organizations with effective communications during times of industrial disputes, to social scientists who are interested in the study of communications and to students of human behavior in times of change and crisis.
    —
    Labor Studies Journal
Description: This book examines the escalation of an organizational conflict to one of the most talked about industrial crises of the past decade: the demise of Eastern Airlines. Through an analysis of the messages exchanged by some of its key participants--the representatives of the pilots and management of Eastern--this study attempts to explain how and why some 4,000 men and women walked away from high-paying glamour jobs and toppled an institution. The book is not an evaluation of the economic climate or financial events that put Eastern into a critical bind; instead, it is an analysis of the human cost of an organizational tragedy that might possibly have been avoided. The results of the study support communication theory that predicts that when an agitative group bearing the characteristics of the pilots of Eastern Airlines conflicts with an establishment such as Eastern's management under Frank Lorenzo, the establishment can always successfully avoid or suppress agitative movements. This work will be of interest to scholars and practitioners in industrial relations, labor-management studies, corporate communication, and American industrial history.
Table of Contents:
  • Preface
  • Introduction
  • History and Chronology
  • The Resistance
  • Relative Peace
  • The Rebellion
  • War!
  • The Morning After
  • Observations on an Organizational Crisis
  • Selected Bibliography
  • Index
LC Card Number: 92-9581
LCC Class: HE9803
Dewey Class: 387.7
All rights reserved. Copyright © 1999-2008 Greenwood Publishing Group, Inc.
88 Post Road West, Westport CT 06881, (203) 226-3571