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Robert E. Dugan ROBERT E. DUGAN is Director of the Mildred F. Sawyer Library at Suffolk University. In a career in librarianship of more than 30 years, he has been a reference librarian, director of public libraries, head of statewide library development, a state librarian, an associate university librarian, and college library director. He has coauthored eight books and more than 50 articles on topics such as information policy, technology, outcomes assessment, and library management and operations. Books by this author:
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