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Jeanette S. Martin JEANETTE S. MARTIN is Professor at the University of Mississippi School of Business. She has served as associate editor of the Journal of Business Communication and is the recipient of several national awards. The author of dozens of articles, book chapters, and conference presentations on intercultural business communication, emotional and cultural intelligence, and management information systems, she is co-author of Global Business Etiquette (Praeger, 2006) and The Essential Guide to Business Etiquette (Praeger, 2007). Books by this author:
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